Black Hawk

Black Hawk

Black Hawk Recall & Issue Log

Key information

  • The information on this website relates to suspected adverse reactions to a pet food or pet product.
  • Information on suspected adverse reactions should not be interpreted as meaning the pet food or pet product is unsafe to use. Only a detailed evaluation and scientific assessment of all available data allows for robust conclusions to be drawn.

Logging an issue

  • An issue may be logged using the form below and can be anonymous. Your email address will not be displayed publicly.
  • Please use responsibility when entering information regarding a possible adverse reaction to a pet food or pet product. This information is to help consumers, retailers, and manufacturers correlate issues with a particular product.
  • For more information refer to how to report an issue with a pet food or pet product.

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About Black Hawk

Black Hawk is a brand of Masterpet (New Zealand), manufactured in Australia.

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9 Comments
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Kim
1 month ago

My 5 year old boxer has just been put to sleep after 4 months on black hawk sensitive gut and coat, was recommended this brand by work colleague shame I didn’t find this info first. My dog loved the taste but became unwell vomiting, no dihorrea, then started having tremors constantly. Scan showed pancreatitis and colitis but the toxins had gone too far, how do I no it was the food? I gave my son the left over biscuits after having to put my boy to sleep and his dog is now very unwell, so far we have spent $6000 on vet bills thanks to this brand and his dog is not out of the woods yet. Do not buy this product, they should be shut down

Formula/Variation
Black Hawke sensitive skin and gut
Black Hawk
Reply to  Kim
20 days ago

So sorry to hear of your loss. The conditions you have mentioned are extremely difficult to deal with and it’s very important to us to safeguard and promote the health of pets with our products. Our Customer Services and Veterinary team would like to get in contact, so please contact us on customer.services@masterpet.com.au or ph: 1300 651 111

Seanae
1 year ago

The breeder gave me the bag of puppy original medium breed – lamb and rice over the first few days he had diarrhoea and blood in his poo, seemed to be fixed after chicken and rice for a few days after a vet visit and some probiotics for his food they prescribed. Started him back on the food again the bag is almost empty and no other signs or symptoms since then he is going toilet normally. I am at the end of the bag and after reading these review think i’ll be changing his food.

Formula/Variation
puppy original medium breed - lamb and rice black hawk
Gini
1 year ago

My greyhound has been on Black Hawk for years with no symptoms – she is now a very senior dog. I recently purchased adult chicken and rice and she became very listless throwing up her food but still hungry. When I opened the new packet it smelt very strongly of something acrid and chemical but hard to describe. After a diet of boiled chicken and rice she began to improve so I slowly added more Black Hawk to her diet and she immediately became listless and uninterested in anything. Many visits to the vet and tests – nearly $1K – found she had no other issues. After eliminating black Hawk completely she is a much happier dog and nearly back to her old self. I’ve reported it through my pet supply shop with no response so far. Even after 8 years of this food with no issue it is now very toxic to her health. My advice – check the food alongside any other tests.

Formula/Variation
Black Hawk Adult Chicken & Rice 20kg
Batch No. or Use By Date
BBD 15 02 2024 231104P00 11:33 11EO
Kasey
1 year ago

Been feeding our two golden retriever puppies Blackhawk chicken large breed puppy for the last 6 months (also what they were on from the breeder). Purchased a bag March 2023 from Petstock and both dogs became really unwell and had diarrhoea and lethargy. Kept on for about a week and blamed it on other things. Went to straight chicken and rice and reintroduced the food again with the same reaction to both pups with one ending up at the vet due to extreme dehydration and excessive poo. Switched brands and both pups are much better and solid poo. Will stay away from Blackhawk and recommend others to do the same.

Formula/Variation
Dry large breed puppy chicken and rice
Batch No. or Use By Date
Unsure (bought March 2023) threw out bag
Rocky
1 year ago

I bought a 20kg bag of Black Hawk chicken and rice puppy food for our 6 month old kelpie and transitioned him from Royal Canin puppy food. After about 24 hours he had severe diarrhoea and after a few days there was also blood in his poo. We took him to the vet who said there was anecdotal evidence that Black Hawk food can cause diarrhoea and blood in the poo. We stopped feeding him Black Hawk immediately and the diarrhoea and blood in the poo stopped almost straight away. Back to Royal Canin for us. I raised the issue with Black Hawk who said they hadn’t received any similar complaints. Please let the company know if you experience anything like this as it may prevent other dogs going through the same thing.

Formula/Variation
Black Hawk chicken and rice puppy food 20kg
Batch No. or Use By Date
Bought Sept 2022
Kirstie
2 years ago

I bought the lamb and rice puppy formula for my new puppy (Shetland Sheepdog). When I opened the bag the first thing I noticed was the foul smell. The kibble literally smelt like they had ground up dog poo and put it in a bag. It was awful. I did the slow change over as per instructions but as soon as my pup had any of this food he had terrible diarrhea and vomiting, it only got worse the more I increased the amount of Blackhawk. He became very tired and not his usual self he obviously felt terrible. I stopped giving this food after only about 4 days. (Which meant I had to do a 100km round trip back into town to get him something better). As soon as I stopped giving him this food it all stopped. He is now on Taste of the Wild and doing great. I put the bag of Blackhawk in the bin. I still can’t get over how much the kibble smelt. I will not even consider this brand again.

Formula/Variation
Lamb and Rice Puppy
Batch No. or Use By Date
June 2023
Susan
2 years ago

Our German Shepherd puppy suffered severe diarrhoea on the Black Hawk Puppy Food. Once we removed from these pellets and went to another dog food brand diarrhoea resolved.

Formula/Variation
Puppy large breed Chicken & rice
Batch No. or Use By Date
20230731-P000254
Lauren
2 years ago

Our 9 week old Groodle needed emergency vet care after starting this food. Blood in his mucus and violent vomitting. He recovered after a week of chicken and rice only for the same thing to happen again when this food was introduced. I have no doubt the food was contaminated.

Formula/Variation
Puppy Lamb and Rice
Batch No. or Use By Date
Use by was June 2023
Last edited 2 years ago by Lauren
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